How Wallet Records Fit Our Privacy Policy
Your Privacy Policy starts when you create an account and covers details used for registration, phone verification, login protection and account support. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may record the payment reference, status and related account details
-
1
so we can match activity to your request. We use this data to operate account access, investigate unusual login or wallet events, respond to questions and meet applicable legal duties. Cookies and similar browser tools can remember session choices and help us understand whether a page
-
2
loads correctly on your device. We limit internal access to people who need the data for these purposes, and we retain records only for operational, dispute or legal needs. This policy applies to Indonesia-facing account activity where local law permits; if local rules differ, the applicable
-
3
requirement takes priority.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.